Casino / Live
yoya777 keeps this policy straightforward: we collect only what we need to run your account, process wallet activity through bKash or Nagad, and keep your session secure across devices. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect registration details — your name, email address and the mobile number linked to your wallet. If you use bKash or Nagad to deposit or withdraw, we record the transaction reference and amount as part of your account ledger. We do not store your full wallet PIN or authentication credentials; those stay with your payment provider. We also gather device and session data: browser type, operating system, IP address and the pages you navigate during a session. This helps us maintain consistent account access whether you switch from a mobile browser to a desktop tab mid-session. Log data is kept for a defined retention period and then deleted unless a legal or compliance obligation requires us to hold it longer. Where we rely on third-party services — such as payment processors for bKash and Nagad transactions or game studios for lobby content — those providers operate under their own data terms. We share only what is necessary to complete your request. We do not sell your personal information to marketing parties. Any update to this policy is posted on this page, and continued use of your account after a change is posted indicates acceptance of the revised terms. Availability of our platform and these obligations depends on your local law and eligible regions.
This policy covers the yoya777 platform as you access it through our website. It does not extend to external services you reach through links on our pages, nor to payment providers processing your bKash or Nagad transactions under their own terms. Understanding the boundary helps you know which privacy questions to bring to us and which to take directly to a third party.
Data collected during login, session activity and account settings changes is covered under this policy. We hold this data to maintain your account state and help you recover access through the support route if needed.
When you initiate a deposit or withdrawal via bKash or Nagad, we record the transaction reference on our side. The payment provider's own privacy terms govern how they handle your wallet credentials and authentication steps.
Your browsing behaviour within the lobby — which game categories you open, how long you spend on a table — is captured in session logs covered by this policy. Game studio providers receive only the data needed to load and run the title.
Any external site, app or service linked from our pages operates under its own privacy framework. We are not responsible for how those services collect or use your data once you leave yoya777's environment.
Your account gives you practical control over the personal data we hold. You can ask us to confirm what information is stored against your account — including registration details and transaction records linked to bKash or Nagad activity. If any detail is incorrect, such as a mobile number or email address, you can update it directly in your account settings or ask our support team to correct it on your behalf. If you want to close your account and request deletion of your personal data, contact us through the published support route. We will process the request within the timeframe required by applicable rules, though certain records may need to be retained for legal or compliance reasons. You can also ask us to restrict how we use your data while a correction request is being reviewed. Every request is handled on a case-by-case basis depending on your local law and eligible regions.
Send a data access request through our support channel. We will confirm the categories of data held against your account and provide a summary in a readable format.
Log in and go to your account settings to update your email, mobile number or other registration fields. For corrections you cannot make yourself, contact support directly.
If something in this policy is unclear or you believe your data has been handled incorrectly, write to us via the contact route below. We will respond based on the nature of the query.
Ask us to close your account and delete associated personal data. Note that some transaction records tied to bKash or Nagad activity may be retained where legal obligations apply.
If you have a question about how your data is handled, need to update information or want to submit a formal privacy request, the routes below are how you reach us. We handle privacy queries separately from general account support so your request is directed to the right person. Response times depend on the complexity of the request and applicable regional requirements.
Send your privacy query or data request to our published support email address. Include your registered account email and a clear description of your request so we can locate the right records.
Open the live chat from within your logged-in account to raise a privacy question in real time. For formal requests — such as data deletion or access reports — email is the more reliable route.
The account help section lists step-by-step instructions for updating personal details, reviewing transaction history and submitting a correction request without contacting support directly.
We apply access controls to limit who within our team can view your account data. Session cookies keep you logged in as you move between the lobby and your wallet without forcing repeated authentication. Cookies that are not strictly necessary for account operation can be managed through your browser settings. Data we no longer need is deleted on a scheduled basis unless a legal hold applies.
We use session cookies to maintain your account state across pages. Non-essential cookies can be turned off in your browser settings at any time. Disabling certain cookies may affect how parts of the lobby load on your device.
Access to your account data inside our systems is restricted to authorised personnel only. When you link bKash or Nagad for transactions, the authentication step happens on the payment provider's environment, not ours.
We keep account and transaction records for the period required by applicable rules. Once the retention window closes and no legal hold applies, we delete the data from our active systems on a scheduled basis.
When this policy changes, we post the revised version on this page with the updated date at the top. Continuing to use your account after a change is posted means you have seen the updated terms.
These are the questions we hear most often about how yoya777 handles account and transaction data. If your question is not covered here, reach us through the support routes listed above.
We collect your name, email address, mobile number and the details you provide during account setup. If you use bKash or Nagad for transactions, we record the reference and amount on our ledger. We do not store wallet PINs or authentication codes.
We share only the minimum data needed to complete a specific action. Game studios receive session data to load and run a title. Payment processors like bKash and Nagad receive transaction details to process your request. We do not sell your data to third-party marketing services.
Send a written request to our support email with your registered account email and a description of what you need. We will confirm the categories of data held and provide a summary. Processing time depends on the nature of the request and applicable regional rules.
Yes. Contact our support team through email or live chat to request account closure and data deletion. Some transaction records — particularly those linked to bKash or Nagad activity — may need to be retained for a period where legal or compliance obligations apply.
Session cookies keep you logged in as you move through the lobby and wallet pages. Non-essential cookies can be managed or disabled in your browser settings. Turning off certain cookies may affect how some lobby features load on your device.
This policy applies to your use of the yoya777 platform wherever you access it. However, your specific rights and the obligations we hold depend on your local law and the eligible regions covered at the time of access. Check the current policy page for the latest terms.